Cloudflare’s CTO apologizes after error takes huge chunk of the internet offline — ‘we failed our customers and the broader internet’

Cloudflare's CTO apologizes after error takes huge chunk of the internet offline — 'we failed our customers and the broader internet'

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Luke James Social Links Navigation Contributor Luke James is a freelance writer and journalist. Although his background is in legal, he has a personal interest in all things tech, especially hardware and microelectronics, and anything regulatory.

S58_is_the_goat Anybody thought about doing config changes on the weekend maybe? 😂 Reply

thisisaname They just demonstrated that relying on just them is a very bad idea, they just dos'ed their customers. Reply

bit_user Didn't we just learn this lesson in the massive CrowdStrike outage that hit their customers, last year? https://www.tomshardware.com/software/windows/global-it-issue-strikes-windows-machines-cause-of-issue-allegedly-linked-to-crowdstrike-software-update Always test your changes in a sandbox, before deploying on the production network. Reply

derekullo bit_user said: Didn't we just learn this lesson in the massive CrowdStrike outage that hit their customers, last year? https://www.tomshardware.com/software/windows/global-it-issue-strikes-windows-machines-cause-of-issue-allegedly-linked-to-crowdstrike-software-update Always test your changes in a sandbox, before deploying on the production network. https://encrypted-tbn0.gstatic.com/images?q=tbn:ANd9GcR2CN0r–Ly3V0W40xRVkyZLje6irddck36zA&s Reply

tamalero S58_is_the_goat said: Anybody thought about doing config changes on the weekend maybe? 😂 My bet is they are really trying to sweep code changes programmed by AI.. by using QA powered by AI.. Hence why everything fails XD Reply

bill001g Th bit_user said: Didn't we just learn this lesson in the massive CrowdStrike outage that hit their customers, last year? Nope they learn nothing. When the worst that happens is the company AI bot says " i am so sorry" . This is not like a regular company that the end users could boycott. Even if they had to pay some fine to the government that would also make no difference because the employees who are not doing their job do not have to pay the fine it comes out of any profit that the shareholders have. There also is not likely a way to find a single person who is responsible. They have their massive committees and they can all point fingers at each other say it wasn't me. I bet pretty much everyone has gotten a letter saying your information was access and we will give you $.05 and a year of credit reporting. People seem numb to the incompetence in these large companies and the lack of any responsibility by employees to do what they are getting paid for. Reply

JRStern Sounds like they identified and mitigated it pretty quick. Reply

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