Jowi Morales is a tech enthusiast with years of experience working in the industry. He\u2019s been writing with several tech publications since 2021, where he\u2019s been interested in tech hardware and consumer electronics. ","collapsible":{"enabled":true,"maxHeight":250,"readMoreText":"Read more","readLessText":"Read less"}}), "https://slice.vanilla.futurecdn.net/13-4-17/js/authorBio.js"); } else { console.error('%c FTE ','background: #9306F9; color: #ffffff','no lazy slice hydration function available'); } Jowi Morales Social Links Navigation Contributing Writer Jowi Morales is a tech enthusiast with years of experience working in the industry. He’s been writing with several tech publications since 2021, where he’s been interested in tech hardware and consumer electronics.
TechieTwo Lesson learned. Don't buy products with bogus warranty coverage. Other than when shortages lead to price gouging, generally in life you get what you pay for. Bad publicity is unlikely to change the warranty but lost sales might. Reply
Faiakes Despite what the vendor likes to claim, is this policy legal in the US? It certainly is not in the EU. Reply
ezst036 Is this policy long standing or was it implemented recently? If it is long standing, while yeah its pretty shady its not like this was some unexpected change but it would mean the company is being consistent. Reply
QuarterSwede Kind of a bad look from the sales side. Most vendors just up the price to account for loses in returns so everyone ends up paying more. It feels better to people who do need to return something though. Definitely a trade off. Businesses aren’t charities. Reply
drea.drechsler In spite of it's apparent lack of fairness I can see how the practice might serve to dissuade "hoarders" in a market with shortages and the rapidly increasing prices caused by it. Like the situation with CPU's and GPU's in the last tech bubble with BitCoin miners. Still, doing this for a bona-fide warranty claim is a very annoying development. Reply
butidontwantausername "Two other remedies include a full replacement of the defective product or a full refund of the original purchase price, but it’s unclear why Silicon Power did not choose either." Why would they give out a $140 kit to replace a $50 kit when they can sell it instead? And why would they give out a full refund when they can save money and not? It's clear why they did neither of those: money. Reply
drea.drechsler Faiakes said: Despite what the vendor likes to claim, is this policy legal in the US? It certainly is not in the EU. If the provision for it is expressly indicated in the warranty at the time of purchase (meaning it was agreed to) it's legal. And in the EU, while Germany France and Sweden may be stricter I understand many (most?) of the other countries are more similar to US law by allowing a reasonable charge for diminished value (call it what you will, it stinks alike) with clear disclosure at purchase and in certain circumstances like "distant selling". More broadly, it's not uncommon for electrical items in many applications, not just PC memory, to have restrictions on returns. The reason is so many half-wits will use parts they think they can return for a full refund as a fuse: just swap in another one…and another… and another. If it continues to blow then maybe it's something else. Previously that could be built into the margins with PC memory but the situation has changed rather drastically recently, doubtlessly degrading margins to a point sellers become unwilling to just continue eating it. Reply
butidontwantausername ezst036 said: Is this policy long standing or was it implemented recently? If it is long standing, while yeah its pretty shady its not like this was some unexpected change but it would mean the company is being consistent. Going through the Wayback Machine's archive of the refund policy website a 15% restocking fee first appears in the October 11, 2025 capture, and the partial refund appears in the January 04, 2026 capture. Reply
Shiznizzle “If a product is confirmed to be defective under this (sic) our Limited Warranty, we will, at our sole discretion, provide one of the following remedies… A partial refund of the original purchase price." Pay full price. Buy a broken piece of equipment and only get some of your money back. Wth do you say to that? Dont buy their products? Reply
Key considerations
- Investor positioning can change fast
- Volatility remains possible near catalysts
- Macro rates and liquidity can dominate flows
Reference reading
- https://www.tomshardware.com/pc-components/ram/SPONSORED_LINK_URL
- https://www.tomshardware.com/pc-components/ram/memory-vendor-under-fire-for-imposing-hefty-15-percent-depreciation-fee-on-returns-despite-skyrocketing-ram-value-user-expected-rma-replacement-but-gets-hit-with-a-loss-instead#main
- https://www.tomshardware.com
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Informational only. No financial advice. Do your own research.