Follow Tom's Hardware on Google News , or add us as a preferred source , to get our latest news, analysis, & reviews in your feeds.
Mark Tyson is a news editor at Tom's Hardware. He enjoys covering the full breadth of PC tech; from business and semiconductor design to products approaching the edge of reason. ","collapsible":{"enabled":true,"maxHeight":250,"readMoreText":"Read more","readLessText":"Read less"}}), "https://slice.vanilla.futurecdn.net/13-4-25/js/authorBio.js"); } else { console.error('%c FTE ','background: #9306F9; color: #ffffff','no lazy slice hydration function available'); } Mark Tyson Social Links Navigation News Editor Mark Tyson is a news editor at Tom's Hardware. He enjoys covering the full breadth of PC tech; from business and semiconductor design to products approaching the edge of reason.
factchecker Smh how many more sites are gonna cover this crap. Best buy clearly mailed the ram if you actually read. Just delete this article and save ursel..ur editor the embarrassment. Reply
mevinyavin factchecker said: Smh how many more sites are gonna cover this crap. Best buy clearly mailed the ram if you actually read. Just delete this article and save ursel..ur editor the embarrassment. Yeah, and no mention is made (at least here) that the SELLER was NOT Best Buy (they are called PC Heaven, which may explain why there was a RAM stick that already went to heaven). Still, I don't know if he had a contract with Geek Squad made with the purchase. If so, they should have replaced the RAM under their terms. (And maybe BB will throw out all of these third-party sellers so we can have a normal site back instead of the garbage site we have now.) Reply
PEnns I am not a great fan of WorstBuy but: If the seller was not BB… then why did the customer bring it to them for repair? If they were subcontracted maybe? But this wasn't clear enough in the article. As to WorstBuy: The lappy was working fine for 8 months despite the "too much RAM" lame excuse….maybe they removed the one defective stick and called it a day (instead of replacing it). Reply
Jabberwocky79 "One stick of 32GB has been removed and sent back to client with unit.” I read this to mean nobody stole any RAM, they just sent the uninstalled stick back to the owner. Why is this an article? Facts aside, I really hated it when big retail started copying the Amazon model and accepting sellers from anywhere on their platforms. It became very confusing, and I mostly stopped shopping at Newegg at that point. Reply
hardware_fixer Intermittent failure could be due to timing issues. The i9 processor spec shows two memory speeds, suggesting that a lower clock speed may be required for multiple RAM modules. That could be set in the BIOS at poweron. A second possibility is that there is too much heat in the unit, exacerbated by heat from the 2nd RAM module, or the Best Buy test was not stressful enough or not long enough for heat buildup. Check that fans are working and that airflow is clear. A cooling laptop platform may help. Memtest or a high CPU/memory stress test like high performance linpack (HPL) can help to force an error to show itself. Reply
mevinyavin Jabberwocky79 said: Facts aside, I really hated it when big retail started copying the Amazon model and accepting sellers from anywhere on their platforms. It became very confusing, and I mostly stopped shopping at Newegg at that point. Yeah. Newegg, Walmart and Best Buy. At least on Newegg, you can still filter out everyone else. Nearly impossible on Amazon, Walmart has a button to check that does nothing. On Best Buy, I filter by selecting in-store pickup. 😎 Works like a charm. Reply
beyondlogic most likely the ram socket has failed from board usually by using another stick that isnt compatible i literally had this happen to a lenovo few months back were it stopped functioning until i removed the ram and kept only 1 in. seems to be quite common with them. Reply
Randi Poling PEnns said: I am not a great fan of WorstBuy but: If the seller was not BB… then why did the customer bring it to them for repair? If they were subcontracted maybe? But this wasn't clear enough in the article. As to WorstBuy: The lappy was working fine for 8 months despite the "too much RAM" lame excuse….maybe they removed the one defective stick and called it a day (instead of replacing it). Sadly, they make it hard to know if you're buying from a 3rd party or not. They make the font small, and so out of the way that you actually have to dog around for it. So if you aren't that familiar with their site or changes done to it, you'll just be assuming you're buying from Bestbuy themselves. Reply
SteJBorchard – Old man coughing into camp fire tone- Back in my day, I wanted to be a geek squad tech around 2005 ish. Got my Comptia A+ and one other cert. Applied and applied and never any response. Then someone told me that I was way over qualified for the position especially since they only wanted sales. Since then, not a darned thing that Best buy does surprises me. Reply
Freak in the Spreadsheets SteJBorchard said: – Old man coughing into camp fire tone- Back in my day, I wanted to be a geek squad tech around 2005 ish. Got my Comptia A+ and one other cert. Applied and applied and never any response. Then someone told me that I was way over qualified for the position especially since they only wanted sales. Since then, not a darned thing that Best buy does surprises me. I was a Geek Squad tech for a few years before moving up to bigger and better things. It's about as bad as you can imagine. Most of what they see is either user-error or just a lack of knowledge around technology – mostly answering questions from boomers. On the flip side of that, most of the actual repair stuff gets sent out to a service center. They do the actual repairs and then ship it back. There are very few hardware "repairs" handled in the store, and most of those are just replacing failed hard drives, adding/replacing RAM, or upgrading graphics cards. About 95% of the stuff that gets fixed in store is software-related – viruses, malware, failed updates, "got hacked", etc. The "agents" who are actually knowledgeable don't really stick around for long. The work is mind-numbing, repetetive, and there's only so many times you can deal with seniors and their bevy of forgotten passwords. Then add on constantly being hounded by management for not hitting metrics like selling so many plans per shift, making calls to customers to come pick up their stuff, etc. It's exhausting and not very rewarding. Burnout is high when you're over-qualified to be a password resetter. Then you have your "agents" who are just there to see stuff. They know nothing about anything, will fib or straightup lie to customers, and couldn't troubleshoot simple issues to save their lives. But the old farts love them and will buy expensive (and unnecessary in most cases) support plans from them. Management LOVES these "agents" because they bring in the most money. Subsequently they also cause the most problems due to their lack of knowledge and inability to properly set expectations. I don't know how many times a customer has gotten in my face because a coworker told them we could do something that just wasn't possible ("Sure we can magically make the speakers on your $200 laptop louder even though you already have the volume maxed out everywhere") and I had to break the bad news to them. Reply
Key considerations
- Investor positioning can change fast
- Volatility remains possible near catalysts
- Macro rates and liquidity can dominate flows
Reference reading
- https://www.tomshardware.com/pc-components/ram/SPONSORED_LINK_URL
- https://www.tomshardware.com/pc-components/ram/best-buy-repairs-customers-gaming-laptop-by-simply-removing-half-the-ram-claims-unit-in-question-only-accepts-32gb-ram-of-ram-despite-selling-it-as-a-64gb-configuration#main
- https://www.tomshardware.com/membership
- Universitas Gadjah Mada, Indosat and NVIDIA Open Indonesia’s First University AI Center to Develop Local AI Talent
- Firm test-fires 3D-printed, fully cryogenic reusable rocket engine — Indian startup leverages SLM printing to create its first working prototype
- Snag AMD’s Ryzen 7 7700X3D with 16GB of RAM, motherboard, and a cooler for just $609 — save $124 on a B650 ATX board and Corsair Vengeance RAM for a new gaming
- Amazon delivery drone dumps Texas woman's parcel straight into her swimming pool — viral video surfaces the same week the company announces 500-city Prime Air e
- Jason Kelce-led marketing campaign asks beer drinkers to send their pee to AI data centers — Liquid Death and Garage Beer skit claims 'AI data centers waste mil
Informational only. No financial advice. Do your own research.