Zero data retention policies and air-gapped servers have become vital to some big AI users.
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The issue can be traced back to a June change by Anthropic. Following the change to its flagship Fable model's policies, Anthropic can now retain customer data. The company argues that it only does so to ensure that Fable isn't being misused. But some companies have raised concerns that it means sensitive business data will be caught up in the sweep.
While both OpenAI and Anthropic point out that they don't train their models on the information given to them by companies with specific enterprise contracts by default, that doesn't tell the full story. Both companies do collect metadata from the same corporate customers, and while information on exactly what that metadata contains is hard to come by, OpenAI notes that it's only used “to better understand how our services are used." Anthropic also argues that any data it collects about how customers use its products is aggregated and anonymized. And that metadata isn't used to train models.
Regardless, there are still concerns over a perceived lack of clarity about what is collected. Telecoms outfit C Spire has agreements with both OpenAI and Anthropic that prevent either from using its data to train models, the report says.
However, the contracts do allow both OpenAI and Anthropic to collect C Spire technical usage data. C Spire believes that includes information about what applications AI models are connected to as well as usage data. It also worries that the AI companies may collect information about what their models get up to between generating responses.
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Reference reading
- https://www.tomshardware.com/tech-industry/artificial-intelligence/SPONSORED_LINK_URL
- https://www.tomshardware.com/tech-industry/artificial-intelligence/nvidia-palantir-and-others-restrict-advanced-ai-model-usage-over-privacy-concerns-report-claims-paranoia-rising-over-customer-intellectual-property#main
- https://www.tomshardware.com/membership
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